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Frequently Asked Questions
 
  • How should WindsorONE be stored?
  • Should any special steps be taken before interior installation?
  • How soon does WindsorONE need to be painted after installation?
  • Why use WindsorONE?
  • What are proper nailing practices with WindsorONE products?
  • What are some proper exterior installation techniques?
  • What are some of the benefits of a factory finish?
  • Are special pre-cautions necessary when working with WindsorONE versus composites?
  • What species of wood is used?
  • Does WindsorONE have a proven perfomance record?
  • What cut of lumber do we take?
  • How does WindsorONE compare with Cedar or Redwood?
  • How does WindsorONE compare to #2 Pine, Spruce, or Fir primed or unprimed?
  • What are the benefits of vacuum application?
  • Should you use an Acrylic or Oil based top coat?
  • When spot priming, should I use an Oil (Alkyd) based primer?
  • What type of adhesive does WindsorONE use to keep it's joints so tight?
  • Can I anticipate any shrinkage with WindsorONE?
  • What are some of the most unique applications that WindsorONE has been used for?
  • Where can I download WindsorONE Warranty and Installation Instructions?
  • Where can I download WindsorONE+ Protected Installation Instructions?
  • Where can I download WindsorONE+ Protected Siding Warranty and Installation Instructions?
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    How should WindsorONE be stored?

    Until installed, WindsorONE needs protection from direct sunlight, water saturation, dirt and other elements.  WindsorONE should be stored in a dry location off of the ground on blocks and be protected with a waterproof cover.  Do not completely seal the bundle as good air circulation is required.

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    Should any special steps be taken before interior installation?
    The indoor installation of WindsorONE requires special care as the product should be installed only after the moisture content of the wood is brought into equilibrium with the internal environment.  This can be achieved by storing the product in the same indoor environment where the product will be installed.  The longer the time period the product is able to stabilize with the internal environment the less potential there is for product shrinking, enlarging, cupping, or warping after installation.  We recommend a minimum of 7 days.
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    How soon does WindsorONE need to be painted after installation?

    Apply a topcoat as soon as possible and follow the highest industry wood and paint product practices.  Apply paint according to manufacturers specifications and their recommended spread rates.  Do not use paints with vinyl-based resin combinations.  Brush application of primers and top-coats ensures best coverage and protection.  For best top-coat results, apply two coats of a high quality, 100% acrylic latex paint.  Apply the paint at the recommended spread rates.  With WindsorONE boards, builders do have the flexibility to top-coat up to one year after installation.  If WindsorONE material cannot be finished within one year, clean surface and re-prime with a quality, 100% acrylic latex-based wood primer. 

    With WindsorONE Siding, builders should top-coat as soon as possible.  Assure that all WindsorONE trim and WindsorONE Siding is dry before top-coating.

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    Why use WindsorONE?

    FeaturesBenefit - Advantage Feature #1 WindsorONE is end and edge-glued. Longer and wider clear WindsorONE boards help to trim labor costs, save time, and prevent waste. Unlike solid lumber, builders will benefit from no knots and minimum warping and/or twisting.

    Feature #2 Windsor Mill purchases its raw material from the same homogenous, consistent, and sustainable yield forests.Our raw material and products are stable and consistent. Frequently, manufacturers will utilize several wood sources from many different growing regions. WindsorONE is manufactured from environmentally friendly, sustainable yield forests.

    Feature #3 Windsor Mill pursues a ZERO DEFECTS mission.This inspires a manufacturing team that strives to produce boards that are always smooth, always tight, always clear, and always straight and true. Boards that are not WindsorONE may have several defects per board, often causing the builder to flip and fill defects with putty. That is not the builder's job.

    Feature #4 Windsor Mill owns one of the few high speed WACO Planer/Moulders in the United States. Its blades turn 1.5 times faster than standard planers. High RPMs create more knife contact per inch, producing a smoother wood surface than any in the industry. Our customers' customers feel the difference.

    Feature #5 Windsor Mill fingerjoint blades are sharpened every 8 hours.Industry standard is 16-24 hours. Our sharper blades make for better fitting and consistent joints that don't open.

    Feature #6 WindsorONE is primed with three coats of 5-year 100% acrylic latex primer white wood primer. Industry standard, if primed at all, requires top-coating within 0-60 days. With our primer, top coat adhesion is superior and the window for top coating is exceptional (up to 1 year). And it looks beautiful!!.

    Feature #7 Windsor utilizes a unique blend of adhesives, designed for our specific manufacturing processes and your specific end-use. Our PAS is suitable for all interior and exterior applications. We warrant our glue lines. When choosing a substrate, be sure to specify WindsorONE. Factory primed WindsorONE material can provide you with the durability and long term performance you require in a fingerjoint trim board - free of defects and the potential callbacks they can cause.

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    What are proper nailing practices with WindsorONE products?

    Please see the WindsorONE Installation/Warranty page

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    What are some proper exterior installation techniques?

    Please see the WindsorONE Installation/Warranty page

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    What are some of the benefits of a factory finish?

    -Back Side is Always Primed
    -Uniform Finish
    -No Lap Marks
    -No Shrink Lines
    -No Streaking
    -No Color Variation
    -No Over-spray Problems
    -No Weather Delays
    -No Subcontractor Delays
    -Instant Curb Appeal
    -Immediate Siding Protection
    -Eliminates Painter Call Backs
    -Maximum Coating Longevity
    -Increased Customer Satisfaction
    -Factory Finish Warranty on the Paint
    -Cost Effective
    and No Clean Up

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    Are special pre-cautions necessary when working with WindsorONE versus composites?
    No. WindsorONE will cut, nail, plane, screw, paint, sand, and float like solid sawn lumber. Think of WindsorONE end and edge-glued boards as turbo wood. Not only does it have all the great qualities of wood, but in addition, it benefits from increased structural stability, decreased cupping, warping or twisting, it's available in longer and wider clear boards, and it's defect free.
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    What species of wood is used?

    The performance of WindsorONE can be attributed to the strengths of our end and edge gluing process, high quality materials, and premium shipping process. The species of wood that WindsorONE uses as its substrate is only one element of the final product's quality. Equally important is the quality of the cut that is taken. WindsorONE originates from plantation wood  grown in even-aged stands in topographical regions which minimize the development of tension and compression wood. For those reasons, WindsorONE has chosen to use Radiata Pine from South America and New Zealand. Quality control checks relating to cutting, grading, and kiln drying are conducted by our own people in these countries prior to shipment of the raw material to Windsor Mill.

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    Does WindsorONE have a proven perfomance record?

    Windsor Mill is a proven performer. Our record of performance with some of the largest building materials dealers and custom homebuilders in the country is unsurpassed. Were it not for the continued development and improvement of our products, strict adherence to our zero defects policy described below, and top notch customer service, our business would not be growing at the exceptional rate that it continues to do. The bottom line - we use the highest quality materials to produce the highest quality products.

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    What cut of lumber do we take?

    WindsorONE utilizes a custom outer coarse cut. Juvenile wood is formed up to the first 10 years of a tree's growth. This wood, at the center of the tree, has  properties, that lead to a high degree of dimensional change: the reason that juvenile wood splits, cooks, cups, checks, etc. To avoid this, WindsorONE is manufactured from a custom,outer coarse cut of the tree, assuring that the dimensionally stable part of the tree is utilized.

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    How does WindsorONE compare with Cedar or Redwood?

    Today's Redwood and Cedar products are harvested from second and third growth forests, resulting in minimal vertical grain availability and minimal clear all heart cuts. Most redwood is sapwood and mixed grain. As a result, they posses no advantages over WindsorONE, and their lack of uniformity leads to inconsistent performance.

    Below are a few photos that illustrate this:

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    How does WindsorONE compare to #2 Pine, Spruce, or Fir primed or unprimed?

    WindsorONE is free of lumber defects. #2 Pine, Spruce, and Fir have many defects which can include wane, knots, pitch, stain, bowing, splits, checking, and worm holes. Solid sawn lumber is prone to cup, twist, and warp. WindsorONE is end and edge glued, making it far more resistant to cupping, twisting, and warping

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    What are the benefits of vacuum application?

    The vacuum application process involves atomizing a material and then depositing the particles on a chosen object. In this case, we are atomizing an acrylic latex primer at a controlled rate to produce a coat of primer that is consistent in thickness and complete coverage over the entire length of our boards. Because acrylic primers work by creating a flexible protective film that bonds at the cellular level with the substrate, this application is unsurpassed in performance. We choose to run our boards through this process twice, producing a product that is ready for installation. The finished product is evenly coated with the exact mil coverage specified by our primer manufacturer.

    Roll and brush applications cannot claim the same results. A single piece of lumber may have different densities throughout, affecting the ability to accept paint that is brushed on. Wood of lower density fiber accepts more paint, as the denser wood inhibits penetration. As a board then leaves the application box, excess paint is sucked or brushed off, leaving a finish that looks inconsistent and lacks the smooth finish of WindsorONE and cannot, by definition, perform as well.

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    Should you use an Acrylic or Oil based top coat?

    Please see the WindsorONE Installation/Warranty page

     

     

     

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    When spot priming, should I use an Oil (Alkyd) based primer?

    Please see the WindsorONE Installation/Warranty page.

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    What type of adhesive does WindsorONE use to keep it's joints so tight?

    WindsorONE’s joints are stronger than the wood itself, and waterproof.  Our boards are manufactured with a thermosetting emulsion adhesive that conforms to Type I, ANSI/HPVA HP-1-1994 (this is the technical description of the glue) and meets Wet Use Classification, ASTM D5572-95.  ASTM is an abbreviation for the “American Society for Testing and Materials".

    ASTM-D5572-95 is a test that measures the force required to break either the glue bond, or the wood, after it has been subjected to: soak tests, elevated temperature tests, boil tests and vacuum-pressured tests.  WindsorONE exceeds the standards set by these tests, and that is why our joints are stronger than the wood itself, and waterproof!

    But that's not the only reason our joints are so tight. Our use of the most technically advanced machines, highest caliber operators, and knives re-sharpened every 8 hours enables us to create precision joints and to edge-glue lines that are essentially invisible to the eye.

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    Can I anticipate any shrinkage with WindsorONE?

    In a living tree, wood is saturated with water. To increase its stiffness, strength, dimensional stability, and usefulness, the water must be removed. This is done by air or kiln drying. During this process, wood only begins to shrink once it reaches 30% moisture content (the fiber saturation point). Wood can be oven dried to 0% moisture content (MC), but for building purposes, is impractical and unnecessary. 

    The key to building with wood is maintaining a consistent MC, minimizing the amount of swelling and contracting a board will naturally undergo. Besides direct contact with water, the amount of shrinkage that lumber can experience is dependent on the initial MC and the relative humidity of the environment. In exterior applications, humidity stays relatively constant throughout the year. Interior applications, however, are more prone to obvious shrinkage, as you are increasing heat and relative humidity. These two factors will directly affect the amount of moisture your lumber will absorb, stressing the importance of letting WindsorONE acclimate to your building site for at least seven days before installing. WindsorONE's factory finish also works in your favor to minimize the amount of moisture that can pass into the wood, while still letting it "breathe".

    Radiata Pine, on the average, shrinks 0.25% longitudinally from 30% (fiber saturation point) MC to 0% MC (oven dry). However, it can vary from 0.2% to 1.2% based on microfibrillar angle (impressive, huh?). If we assume that the average shrinkage of Radiata is 0.25% longitudinally and is constant from 30% MC down to 0%, that means that for every one % change in MC of the wood, the longitudinal shrinkage is 0.25% divided by 30 or .0083%. In a 16 foot board that would be .0163" (1/64") per one percent change in wood MC. So, when WindsorONE leaves the plant at 11% MC and is installed inside a heated building where the temperature is 70 degrees and dry from internal heating, say 20% relative humidity, then the EMC for the wood drops to 4.5%. A change of 6.5%. 6.5 times .0163 equals .11" (almost 1/8").

    Insignificant? Maybe, when you consider that a two-story, platform-framed home built with HEM FIR, will shrink 3/4" in height after its first year.

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    What are some of the most unique applications that WindsorONE has been used for?

    For a small concert, cubes were built to allow concert viewers a unique perspective.

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    Where can I download WindsorONE Warranty and Installation Instructions?
    Click Here:  WindsorONE Warranty and Insatallation Instructions
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    Where can I download WindsorONE+ Protected Installation Instructions?

    Click here:  WindsorONE+ Protected Warranty & Installation Instructions

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    Where can I download WindsorONE+ Protected Siding Warranty and Installation Instructions?
    Click here:  WindsorONE+ Protected Siding Warranty and Installation Instructions
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